Faqs

Certainly, this is the official site of the Montalbano Hotel.
The booking through our web site is completely secure and guaranteed: the Montalbano Hotel uses software with global certificate PCI DSS to manage the personal information of its guests with the best high security standards.
The system will send you an e-mail confirmation with every detail of your reservation and the hotel staff will be available for any possible questions or concerns.

Of course! We accept all the major credit cards such as Visa, MasterCard, American Express, JCB, Diners

Within 2pm on the second day before the date of arrival, cancellations and changes are free of charge.

In case of particularly important fairs or events, the deadline for free cancellations or changes may be different.
In case of no-show or late cancellation, will be charged a penalty equal to at least the first night for each room booked.
In case of changes after the deadline, it could be an extra charge to the tariff adjustment.

In any case the deadline for cancellations and changes free of penalties is always specified in the booking confirmation e-mail.

Check-in is from 2pm and check-out by 12pm.

Upon request, and subject to availability, the staff at the Montalbano Hotel will be pleased to meet the demands of free early check-in.
Upon request, and subject to availability, you can get late check-out for an extra fee.

Of course! The reception is open 24/7, to ensure at all times the necessary support.

Of course! The staff will take care of your luggage until the time of departure. The service is complimentary

NO pets. For special needs please contact us

Of course, at the Montalbano Hotel, breakfast is always included in the price!

Montalbano Hotel does not have its own restaurant, but there are numerous restaurants and farmhouses near the hotel. Our staff will be happy to help you choose where to discover the traditional Montalbanese cuisine.

For a snack, in the hotel bar we prepare fast snacks, all with local products.

We will be happy to meet any needs of guests with food allergies or those following special diets.

At the Montalbano Hotel is available a free high speed Wi-Fi throughout the hotel: in the rooms and common areas.

No, there is a supplement of €25 per person for the use of the SPA, unless this is included in your package.

In order to ensure maximum relaxation, on days of high demand, the access to the spa may be subject to restrictions. 

 The fitness center is always included in the room rate.

Of course! The hotel is equipped with an elevator, to comfortably reach all floors of the structure.

The Montalbano Hotel has a large car park right in front of the entrance, included in the room rate.

No reservation is required.

Yes, the Montalbano Hotel is just 1.5 km from Montalbano's historic center.

Yes, the Montalbano Hotel cooperates with local guides.

Our Staff will be pleased to assist you in organizing a guided tour of places that have made Montalbano Elicona famous.